Tk99 org FAQ — Your Question Answered

No. tk99 org's policy allows only one account per person. If multiple accounts are detected, all of them will be closed and all bonuses and balances will be forfeited.

on the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email and an OTP will be sent to you. Verify with the OTP and set a new password. Remember, never share your OTP with anyone.

After logging in, go to your profile settings to update your name, email, or mobile number. Note that your username cannot be changed once set. Contact the support team if you need assistance with any changes.

To close your account, reach us via live chat or email support@tk99org.com. Our support team will process the request once it has been verified. Please withdraw any remaining balance before closing your account.

tk99 org supports all popular payment methods in Bangladesh — Mobile Pay, Nagad, Rocket, Upay, bank transfer, and cryptocurrency. To find out more, Payment page here.

The minimum deposit at tk99 org varies by payment method. For mobile banking, it typically starts from BDT 300–500. For the latest information, Payment page here.

Most withdrawal requests are processed within 15 minutes to 24 hours. During peak hours or on weekends, it may take a little longer. Bank transfers can take 1–3 business days. Contact support if you run into any issues.

Wait 30 minutes first. If it still hasn't arrived, contact us via live chat or at support@tk99org.com with your transaction ID and a screenshot. Issues are typically resolved within 24 hours.

Standard withdrawals generally don't require prior verification. However, for large amounts or your first withdrawal, you may be asked to submit a copy of your National ID or passport to confirm your identity.

As a new member, Registration Once completed, your welcome bonus will be automatically credited to your account upon your first deposit. To learn about the bonus amount and terms, visit the Latest Promotions Visit the page.

Each bonus comes with its own wagering requirements — typically you need to bet the bonus amount a set number of times before you can withdraw. For terms on a specific bonus, Promotions page Details are provided below.

Enter the code in the voucher code field at the time of deposit or in the Promotions section, then click "Apply". The bonus will be credited instantly. For more information about vouchers, on the voucher page available.

Cashback bonuses are generally paid out on a weekly or monthly basis. The amount is calculated based on your betting volume and losses. For more details, on the rewards page here.

You can bet on cricket, football, tennis, kabaddi, basketball, hockey, and 20+ other sports. All major tournaments are covered, including the IPL, World Cup, and Premier League. Sports Events Page here.

Yes, tk99 org offers live betting. You can place bets at real-time odds while a match is in progress. Live scores and stats are updated instantly.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain cases — such as an event being cancelled or postponed — the bet is automatically voided and your stake is returned.

The minimum bet at tk99 org generally starts from BDT 10–20. This limit may vary by event and market. A maximum bet limit also applies — check your bet slip for details.

Once the result is confirmed at the end of a match or event, your winnings are automatically credited to your main balance — usually within a few minutes.

Yes. tk99 org protects all data using 256-bit SSL encryption. The platform is licensed and undergoes regular security audits. Your personal information and financial data are never shared with third parties.

Go to Account Settings, navigate to the "Security" section, and enable two-factor authentication. From that point on, you'll receive an OTP on your mobile every time you log in. This significantly increases the security of your account.

If you receive a notification about an unauthorised transaction or login on your account, change your password immediately and notify support. You can also request a temporary account suspension if needed.

Yes. Under tk99 org's privacy policy, your information is stored with the highest level of security. Your data is never sold to advertisers or third parties. To read more, Privacy Policy here.