Play for fun, not out of compulsion. tk99 org believes every player's mental well-being and financial security comes first. Use our responsible gaming tools and stay in control.
Your Safety Is Our Priority
Tk99 org provides these tools to help you build healthy, controlled betting habits.
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour cooling-down period.
Set a limit on how long you play in one session. Once the time is up, the system will automatically log you out and prompt you to take a break.
Whenever you feel you need a breather, take a cooling-off period of anywhere between 24 hours and 30 days. Betting on your account will be completely suspended during this time.
If you need an extended break, take advantage of our self-exclusion option ranging from 6 months to permanent. Your account cannot be reopened during this period.
Set a cap on how much you can lose before betting is paused. This keeps your financial losses in check.
Whenever you need help, our trained support team is ready to assist. Reach us via live chat or email.
Responsible gaming means betting for entertainment, in a controlled manner, and within your own means. At tk99 org, responsible gaming is not just a policy — it is our core philosophy.
When online betting shifts from entertainment to compulsion, that's where the problem begins. tk99 org wants every member to see betting as an enjoyable part of life — not a source of financial stress.
Many people in Bangladesh enjoy online betting as a form of entertainment. However, a small number can sometimes fall into the trap of excessive play. This page is here to help you stay aware and access support whenever you need it.
Remember: betting is entertainment, not a source of income. Always play with money you can afford to lose without it affecting your daily life.
As a licensed and regulated platform, tk99 org takes responsible gaming seriously. Our commitments include:
Tk99 org will never pressure you to play beyond your means. Respecting your decisions is our responsibility.
Follow these simple guidelines to keep your gaming responsible:
At the start of each month, decide how much of your entertainment budget you are willing to spend on betting. Stop when that amount is gone. Never use money set aside for rent, food, or your children's education.
Decide in advance how long you'll play each day. If you start cutting into sleep or neglecting responsibilities, that's a clear sign you've crossed the line.
Never bet when you're angry, sad, lonely, or under the influence of alcohol. Your judgment is impaired in these states, and the risk of harm increases significantly.
Never chase your losses by placing bigger bets to try to win back what you've lost. This is the most dangerous pattern associated with problem gambling.
Use the checklist below to assess yourself or someone you know. These are warning signs of problematic betting habits.
If you recognize 3 or more of the above signs in yourself, reach out to our support team right away. Seeking help is not a sign of weakness — it takes real courage.
Setting limits at tk99 org is simple. Head to your account settings to configure any of these limits at any time.
Set a cap on how much you can deposit into your account each day, week, or month. Decreasing your limit takes effect immediately, but increasing it requires a waiting period of 24 to 72 hours.
Set a limit on the total amount you can wager within a given period. This helps you avoid placing large bets in the heat of the moment.
Set a maximum loss limit for a given period. Once that limit is reached, no further bets can be placed for that day, week, or month.
If you run into trouble setting limits or need any assistance, let us know via Live Chat. We'll walk you through it step by step.
If you feel you need a serious break, use the self-exclusion feature. It's one of the most powerful protection tools available at tk99 org.
Pause your account for anywhere between 24 hours and 30 days. You won't be able to log in during this time, but your balance stays safe.
You can close your account for 6 months, 1 year, or permanently. For permanent self-exclusion, all marketing communications will be stopped within 72 hours of your request.
Any attempt to open a new account during self-exclusion will be rejected, and the exclusion period on your original account will be reset.
If you believe a family member has a betting problem, you can step in and help.
Approach the conversation with empathy, not accusations. Let them know you're there for them. tk99 org's support team can also offer guidance to family members.
If you use tk99 org on your device, always keep it password-locked to prevent children from gaining access. Never share your login credentials with anyone.
If someone in your family is struggling with a betting problem, let us know via email. We can apply the necessary restrictions to the relevant account.
Don't wait to reach out if you need help. The tk99 org support team is here to assist you in a completely non-judgmental environment.
Your identity will be kept completely confidential. Seeking help will have no negative impact on your account.
Answer the questions below honestly. This is for your own benefit.
Answer each question below honestly. If you answer "Yes" to more than 3, please contact our support team.
Have you had conflicts with family over your betting in the past 3 months?
Have you kept betting on the same day in an attempt to chase and recover losses?
Have you planned to stop betting but couldn't follow through?
Have you spent more than the monthly budget you set for yourself?
Do you feel restless or low when you're not betting?
Have you ever borrowed money or dipped into your savings to fund your betting?
Result: 0–2 Yes: You are generally in a safe zone. Stay in control. 3–4 Yes: Warning signs present. Set limits and take a break. 5–6 Yes: Please contact support right away.
Completely free. Use it anytime.
Set daily, weekly, and monthly deposit limits.
You will be automatically logged out once your set time has elapsed.
Take a break anytime — from 24 hours up to 30 days.
From 6 months to permanent exclusion — maximum protection.
Decide in advance the maximum amount you are willing to lose in a single period.
Pop-up notifications at set intervals will remind you how long you've been playing and how much you've spent.
View a full breakdown of your playtime, winnings, and losses.
Our trained support team is available 24/7 for you.
Answers to common questions about responsible gaming.